Category customer success

Drive Customer Success: The Essential KPIs for Service & Support

July 25, 2023 · by · in Business, customer success · Leave a comment

Discover the 10 most critical KPIs for Customer Success Directors and learn how to utilize them to maximize your service efficiency.

Are you legendary? Here are top 100 KPIs for sales, marketing and customer success teams

November 19, 2022 · by · in analytics, Business, customer success, data, marketing, sales · Leave a comment

What are the top KPIs for sales, marketing, and customer success? What are the top 10 KPIs for Sales?What are 5 important KPIs for Marketing?What are the top 10 KPIs for Customer Success? Pipeline Contribution/Revenue AttributionSales Rep Productivity MetricsAnnual Recurring Revenue (ARR)Average Conversion TimeAverage Profit MarginAverage Purchase ValueAverage time to conversionCalls and Emails Per RepChannel […]